CONTACT US

Contact info

Head Office
Bicy Insurance is administered by
Insurance Factory Limited

General Information and Claims
For general information about your insurance policy please contact us on: Tel: 0203 794 9304 between 9am and 5pm Monday to Friday.

For existing claims registered before November 21^st 2017
Email: claims@bicyinsurance.com

For new claims registered on or after November 21^st 2017
Email: supercoverclaims@directgroup.co.uk

Accidents

If you have had an accident, whether it was your fault or not, please contact our helpline 0203 794 9304 and we will provide you with advice about how to proceed when making a claim.

Our cycling helpline is answered 9 am to 5 pm Monday to Friday by a person based here in the UK and outside of these hours by a voicemail facility where you will be called back by a person trained to help you.

useful info